Important Notice: New Secure Email System

We are now using the Cisco Secure Email Encryption Service (CSEES) for all secure emails. More information about the new CSEES system can be found here.

What do I need to do now?

If you have not yet registered to use CSEES and you need to compose a new secure email, then please follow these steps to register:

>Send an email to secureregistration@prudential.co.uk (this can be a blank message)

>Within 5 minutes you will receive a new secure email allowing you to register

>Once registered you can view the secure message which contains the link to compose a new secure email

To allow our valued customers more time to register with CSEES, the compose a new secure message and reply function on the old secure email service remains available until the 1st November 2024. ,

Access to this old secure email service remains available until the end of 2024.

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